Care Your Way

Home Care Packages 

Eligibility

Unlike services provided under the Commonwealth Home Support Programme, which offers basic assistance,where you pay a Co contribution fee, a Home Care Package will offer a higher level of support if you have more complex needs. To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team/Service (ACAT/S). The assessment itself is usually conducted by just one person from the team. The ACAT helps the elderly, and their carers, determine what kind of care will best meet their needs, when they are no longer able to manage on their own. A member of the team which may include a doctor, nurse, social worker, and/or other health professional who will meet with you to assess your care needs and how well you are managing at home. They will identify the right services for your needs and the level of care you require.  After your assessment  you will receive a letter from ACAT stating the types of subsidised services you have been approved for.

 Types of packages available

There are four levels of Home Care Packages:

• Level 1 supports people with basic care needs
• Level 2 supports people with low level care needs 
• Level 3 supports people with intermediate care needs
• Level 4 supports people with high level care needs

The same type of care and services are provided under each Home Care Package  level. The hours of care is increased at each level of care; more hours of care and services are delivered under Home Care Package level 4 compared to level 1.

Package supplements – the Dementia Supplement for people with dementia and the Veterans Supplement for veterans with an accepted mental health condition – are available with any of the four levels of Home Care Packages. We can  apply for the subsidies and ensure you meet the eligibility criteria.

Our charges are based on 10% case management fee * . Please refer to Terms and Conditions.